Trello unveils Butler integrations with Slack and Jira

Trello this week announced that its no-code automation tool Butler can now integrate with Slack and Jira, helping users bring a new level of automation to its chat and development platforms.

Created in 2016, Butler was originally a third-party Trello integration itself before being acquired by Trello in 2018 to provide users a native &If This Then That& (IFTTT) set of automation capabilities. Using rule-based triggers, Butler is designed to make it easy to automate any set of actions in Trello through the click of a button or scheduled commands based on regular intervals or due dates.

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Commercial real estate owners, brokers, and landlords have collectively made many hundreds of billions of dollars a year in recent years as the economy zipped along.

Now, they&re getting clobbered by the pandemic-fueled economic crisis. Worse, their industry may be forever changed by it.

To state the obvious, extracting rent from nearly anyone right now is problematic. According to the National Multifamily Housing Council, just 69% of U.S. households had paid their rent by April 5 compared with the 81% who&d paid by March 5 and the 82% who paid by the same time last year.

That statistic will almost assuredly look worse by May 5, given the soaring numbers of both laid-off and furloughed employees.

On the commercial side, the problem is beginning to look as dire. In addition to the countless small retail and restaurant businesses that may be forced to permanently vacate their commercial spaces because they can no long afford them, a growing number of corporate chains is also beginning to prove unwilling or able to pay their rent.

WeWork, for example, has stopped paying rent at some U.S. locations while it tries to renegotiate leases, says the WSJ, this even as the co-working company continues to charge its own tenants.

Staples, Subway and Mattress Firm have also stopped paying rent as a way to strong-arm building owners into rent reductions, lease amendments and other courses of action designed to offset the losses they are incurring because of the coronavirus.

Ch, ch, ch, changes

The question begged is what happens next. While some may look to muscle their way into distressed assets, itvery possible that more broadly, the commercial real estate market will never look the same.

For one thing, while small retailers and restaurants melt away, some of their online rivals are beefing up. Amazon, despite no shortage of bad publicity, gains market share by the day. In fact, this week, it again sailed into trillion-dollar territory.

The online streetwear marketplace StockX is also booming, as we reported a few weeks ago. As said its CEO, Scott Cutler, at the time: &[W]e&ve always been a marketplace of scarcity, but now you can&t actually go into a real retail location, so you&re coming to StockX.&

The landscape may change particularly quickly in markets like San Francisco, Chicago, Boston, and New York, where not only is there a density of independent shops and restaurants, but startup employees and other white collar workers are suddenly working from home — and perfecting the art of distributed teamwork.

Consider Nelson Chu, the founder and CEO of Cadence, a seed-stage, 17-person securitization platform startup in New York. After recently landing $4 million in funding, Cadence signed a lease last month with a landlord who has agreed to start charging the outfit only when it is able to move into its new uptown digs.

Ita good deal for Cadence, which doesn&t have to worry about paying for square footage it can&t use. Nevertheless, Chu notes that being forced to work remotely has awakened him to the possibility of incorporating more remote work into the startupprocesses.

&You always question whether remote work will impact business continuity,& says Chu &But now that we&re forced to do it, we haven&t skipped a beat. There could be something to be said for having less office space and allowing the people who commute from out of state to not have to be in the office every day.&

Iteasy to imagine that, using tools like Slack, Google Sheets, and Zoom, other founders and management teams that hadn&t already joined the telecommuting trend are coming to the same conclusion.

Taking care of business

The possibility isn&t lost on real estate companies.

&Remote work is something we&re thinking a lot about right now,& says Colin Yasukochi, director of research and analysis at the commercial real estate services giant CBRE. &People are right now being forced to do it,& but &I think some will inevitably stick& to working remotely, he says. &The question of how many, and for how long, is unknown.&

Certainly, itnot the trend CBRE or others in the real estate world were expecting this year. An &outlook& report published by CBRE last November sounded understandably rosy. &Barring any unforeseen risks,& it said at the time, &resilient economic activity, strong property fundamentals, low interest rates and the relative attractiveness of real estate as an asset class& collectively suggested that 2020 would be a &very good year& for commercial real estate.

In the ensuing months, of course, that unforeseen risk has prompted shutdowns that have led to layoffs across nearly every sector of the economy. It has also — by the very nature of it being a viral contagion — made it highly likely that even when people are allowed to re-occupy commercial spaces, they&ll be less enthusiastic about dense workspaces.

This is doubly true if they know they can get their work done outside the office.

It could well lead to reduced demand for office space later on. It could also mean the same amount of space — or perhaps even more — with reconfigured office layouts. No one yet knows, including commercial estate brokers.

Mark George, a San Jose, Calif.-based broker with the commercial real estate company Cresa, is currently working from home, where he shares an office with his wife, who is also working remotely for the first time. Itnice to be home with their children, says George, but being housebound makes it harder to get a pulse on industry changes, particular in his industry.

Brokers are &somewhat isolated,& he says. &Touring activity has dried up because we can&t show space. City Hall is closed in every municipality, so you can&t pull permits. The industry is really shut down.&

George said that &deals that were at the finish line probably got signed& before the coronavirus really took hold in the U.S. But the &deals that were close and not quite there? Every deal I&ve seen has been put on ice. Everyone is in a holding pattern.&

A Cresa colleague of George in San Francisco, Brandon Leitner, echoes the sentiment, saying that &things are not moving fast.& Still, Leitner expects the firm — which handles clients as big as Twitter to Series A and even seed-stage companies — will see a deluge of activity once the citycurrent stay-in-place mandate is lifted and brokers can start showing properties again.

Specifically, Leitner expects the market to come down by &at least 10% and probably 20% to 30%& from where commercial space in San Francisco has priced in several years, which is $88 per square foot, according to CBRE. Driving the expected drop is the 2 million square feet that will come onto the market in the city as soon as itpossible — space that companies want to get off their books.

Thata lot, particularly given that there is roughly 3.2 million square feet of commercial space available already, according to CBREYasukochi, who adds that a &good amount& came onto the market in the last six months alone.

Say it ain&t so

Thatnot great for landlords, who are &hesitant right now to put a new number on the market,& says Leitner.

He offers that they are &realistic& and likely to &make as many concessions as they can& to hang on to and attract new tenants. Of course, thereonly so much they can do. They typically have debt to contend with, meaning that if therea sustained downturn, or fewer people return to the office, they will themselves be relying on their relationships with lenders to see them through.

George, the San Jose-based broker, believes lenders will be inclined to help in order to preserve their own investments. The Federal Reserve may also give the banks the ability to defer mortgage payments, which would make it easier for property owners to put off charging rent.

Even still, whether the commercial real estate market comes all the way back after Covid-19 remains to be seen.

&This [pandemic] is something we&ve never experienced before,& notes Yasukochi. He says CBREeconomists estimate the next two quarters will be &very tough.& At the same time, he says, the market &might see a substantial& uptick in the four quarter.

&It really depends on whether demand bounces back, and whether expansion plans will be put on hold, or permanently [shelved].&

For now, he seems optimistic about a return to business as usual, particularly within his home market of San Francisco.

It &feels like things go wrong really fast in the Bay Area,& says Yasukochi. &But typically, they come back really fast, too.&

No doubt industry players are counting on it.

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Wayback Wednesday: So much for job security

The big insurance company where this pilot fish works buys up a small outfit that handles workers& compensation claims.

&The small outfit's sole customer was a city government, which was the only reason we bought it,& says fish. &The claims application was written in a PC DOS database.&

The app's developer — who's also the former owner of the workers& comp company — has written the app in such a way that, at the end of each year, he has to manually tweak all the menus to add the new year.

So when fishcompany buys out the small outfit, the developer is kept on retainer for $12,000 per year to provide the necessary, er, maintenance.

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The Gillmor Gang — Frank Radice, Michael Markman, Keith Teare, Denis Pombriant and Steve Gillmor . Recorded live Sunday, March 29, 2020. The Gang returns with a Zoom recording, checking in from London, Seattle, Palo Alto, Boston and the Bay Area.

Produced and directed by Tina Chase Gillmor @tinagillmor

@fradice, @mickeleh, @denispombriant, @kteare, @stevegillmor, @gillmorgang

Liner Notes

Live chat stream

The Gillmor Gang on Facebook

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Why Microsoft should postpone Windows 10's next feature upgrade, 2004

Microsoft may have the next Windows 10 upgrade burning a hole in its pocket, but if it's smart, the Redmond, Wash. developer will keep that code to itself for now.

In fact, software developers could do all tech users a big favor by slapping a moratorium on all non-security, feature-filled updates and upgrades until further notice.

Call it "software distancing," but rather than make versions stand six feet apart force them to keep six months' separation.

Why hold Windows 10 2004? Because we're busy, in case you haven't noticed

Microsoft must be eager to dispatch Windows 10 2004, the year's spring feature upgrade: It's been working on the refresh for more than a year now. But really, what's the rush? After 13+ months of testing, testing and more testing, another half dozen isn't going to hurt.

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Disney+ Hotstar has about 8 million subscribers

We finally know just about how many subscribers Hotstar has amassed over the years in India. &Approximately 8 million.&

Disney said on Wednesday that its eponymous streaming service now hasover 50 million subscribers, nearly 8 million of whom are in India, where it launched its service atop Hotstar less than a week ago.

Five-year-old Hotstar is the most popular on-demand streaming service in India with more than 300 million users. The service and its operator, Indian network Star India, were picked up by Disney as part of its $71 billion deal with Fox last year.

For years, people in the industry have been curious about Hotstarpremium subscriber base — to no luck. Most estimates have suggested it had about 1.5 million to 2 million subscribers. Executives at rival firms have expected that figure to be lower.

In fact, a months-long analysis conducted by one streaming firm in India concluded recently that there were 2 million paying subscribers for music and video services. So 8 million is a huge milestone.

But ARPU that Disney will clock from these 8 million subscriber is going to be far lower. Disney+ Hotstar is available in India at a yearly subscription cost of about $20. (Thatthe revised subscription cost. Prior to Disney+launch in India, Hotstar charged about $13.) The service also offers a lower-cost tier that costs less than $5.5 a year.

And for that $20 a year, subscribers of Disney+ Hotstar get access to a wide-ranging catalog that includes access to Disney Originals in English as well as several local languages, live sporting events, dozens of TV channels, and thousands of movies and shows, including some sourced from HBO, Showtime, ABC and Fox that maintain syndication partnerships with the Indian streaming service.

&I think everyone is still trying to sort out the right pricing. Ittrue the average Indian consumer is used to far lower prices and can&t afford more. However, we need to focus on the consumers likely to buy this, who have the requisite broadband access and income, etc,& Matthew Ball, former head of strategic planning for Amazon Studios, told TechCrunch in a recent conversation.

Disney+ competes with more than three dozen international and local players in India, including Netflix, Amazon Prime Video, Times InternetMX Player (which has over 175 million monthly active users), Zee5, Apple TV+ and Alt Balaji, which has over 27 million subscribers.

Most of these services monetize their viewers through ads, and have kept their monthly subscription price below $3.

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