Zoom is making some drastic changes to prevent rampant abuse as trolls attack publicly shared video calls. Starting April 5th, it will require passwords to enter calls via Meeting ID, as these may be guessed or reused. Meanwhile, it will change virtual waiting rooms to be on by default so hosts have to manually admit attendees.

The changes could prevent &Zoombombing,& a term I coined two weeks ago to describe malicious actors entering Zoom calls and disrupting them by screensharing offensive imagery. New Zoombombing tactics have since emerged, like spamming the chat thread with terrible GIFs, using virtual backgrounds to spread hateful messages or just screaming profanities and slurs. Anonymous forums have now become breeding grounds for organized trolling efforts to raid calls.

Zoom will enable waiting rooms by default to stop Zoombombing

Just imagine the most frightened look on all these peoplefaces. Thatwhat happened when Zoombombers attacked the call.

The FBI has issued a warning about the Zoombombing problem after childrenonline classes, Alcoholics Anonymous meetings and private business calls were invaded by trolls. Security researchers have revealed many ways that attackers can infiltrate a call.

The problems stem from Zoom being designed for trusted enterprise use cases rather than cocktail hours, yoga classes, roundtable discussions and classes. But with Zoom struggling to scale its infrastructure as its daily user count has shot up from 10 million to 200 million over the past month due to coronavirus shelter-in-place orders, itfound itself caught off guard.

Zoom will enable waiting rooms by default to stop Zoombombing

Zoom CEO Eric Yuan apologized for the security failures this week and vowed changes. But at the time, the company merely said it would default to making screensharing host-only and keeping waiting rooms on for its K-12 education users. Clearly it determined that wasn&t sufficient, so now waiting rooms are on by default for everyone.

Zoom communicated the changes to users via an email sent this afternoon that explains &we&ve chosen to enable passwords on your meetings and turn on Waiting Rooms by default as additional security enhancements to protect your privacy.&

The company also explained that &For meetings scheduled moving forward, the meeting password can be found in the invitation. For instant meetings, the password will be displayed in the Zoom client. The password can also be found in the meeting join URL.& Some other precautions users can take include disabling file transfer, screensharing or rejoining by removed attendees.

Zoom will enable waiting rooms by default to stop Zoombombing

NEW YORK, NY & APRIL 18: Zoom founder Eric Yuan reacts at the Nasdaq opening bell ceremony on April 18, 2019 in New York City. The video-conferencing software company announced itIPO priced at $36 per share, at an estimated value of $9.2 billion. (Photo by Kena Betancur/Getty Images)

The shift could cause some hassle for users. Hosts will be distracted by having to approve attendees out of the waiting room while they&re trying to lead calls. Zoom recommends users resend invites with passwords attached for Meeting ID-based calls scheduled for after April 5th. Scrambling to find passwords could make people late to calls.

But thata reasonable price to pay to keep people from being scarred by Zoombombing attacks. The rash of trolling threatened to sour many peopleearly experiences with the video chat platform just as itbeen having its breakout moment. A single call marred by disturbing pornography can leave a stronger impression than 100 peaceful ones with friends and colleagues. The old settings made sense when it was merely an enterprise product, but it needed to embrace its own change of identity as it becomes a fundamental utility for everyone.

Technologists will need to grow better at anticipating worst-case scenarios as their products go mainstream and are adapted to new use cases. Assuming everyone will have the best intentions ignores the reality of human nature. Therealways someone looking to generate a profit, score power or cause chaos from even the smallest opportunity. Building development teams that include skeptics and realists, rather than just visionary idealists, could keep ensure products get safeguarded from abuse before rather than after a scandal occurs.

Zoom will enable waiting rooms by default to stop Zoombombing

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With movie theaters largely closed due to the COVID-19 pandemic, Disney is pushing back its slate of upcoming films. And at least one movie won&t be making it into theaters at all, with &Artemis Fowl& heading straight to streaming instead.

The company announced today that the film will debut exclusively on Disney+, and that the release date will be revealed soon.

All of the Hollywood studios are scrambling to adapt to the theatrical closures. NBCUniversal broke the theatrical window by releasing &The Hunt,& &The Invisible Man& and &Emma& as streaming rentals while they were ostensibly still in theaters, and it will release &Trolls World Tour& digitally on April 10 — the same day as its official theatrical release.

Other studios followed suit. There were also reports that Paramount struck a deal to debut the Kumail Nanjiani/Issa Rae comedy &The Lovebirds& on Netflix instead of in theaters, but therebeen no announcement or release date yet.

NBCUniversal will break the theatrical window to release ‘The Invisible Man& and other movies on-demand

Disney, meanwhile, already brought &Frozen 2& to Disney+ early, then took more aggressive steps for the Pixar film &Onward,& which went on-sale digitally just a few weeks after its release in theaters, and is launching on Disney+ today.

Directed by Kenneth Branagh, &Artemis Fowl& tells the story of a young criminal mastermind of the same name, and itbased on a series of young adult fantasy novels by Eoin Colfer. It was originally scheduled for release on August 9, 2019, before being delayed until May 29 of this year.

So why not delay it again, as Disney is doing with other films? It may simply be less of a sure bet in theaters than &Mulan,& &Black Widow& or even &Jungle Cruise.&

&Director Kenneth Branagh and his spectacular cast take viewers right into the vibrant, fantasy world of the beloved book, which fans have been waiting to see brought to life onscreen for years,& said Disney+ President of Content and Marketing Ricky Strauss in a statement. &Itgreat family entertainment that is the perfect addition to Disney+summer lineup.&

‘Artemis Fowl& is skipping theaters for Disney+

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Stocks drop as unemployment spikes

Stocks fell in regular trading Friday, as all major American indices fell in the wake of a broadly negative jobs report. With more than 700,000 jobs lost in the March data, unemployment in the United States rose from 3.5% to 4.4%.

The markets have been bracing for widespread job losses due to the continued fallout from COVID-19, the disease caused by coronavirus that has prompted local, county and state officials throughout the U.S. and Europe to issue stay-at-home orders. Those directives have forced bars, restaurants, gyms and other non-essentials businesses to close.

While the market had expected a wave of job losses, stocks fell as those figures surpassed expectations. Selloffs were further spurred by this troubling recognition: Fridayfigures only account for unemployment-insurance claims individuals filed in the first two weeks of March, before most of the COVID-related layoffs began.

This was unlike Thursday, when negative data led to market gains.

Here are the dayraw results:

  • Dow Jones Industrial Average: down 1.67%, or 357.99 points, to close at 21,055.45
  • S-P 500: fell 1.52%, or 38.34 points, to close at 2,488.56
  • Nasdaq composite: declined 1.53%, or 114.23 points, to close at 7,373.08

Shares of SaaS and cloud companies tracked by the Bessemer cloud index fell as well, while cryptocurrencies were roughly flat in the 24-hour period ending with the close of equity trading.

There were standouts, however. Shares of Tesla held onto some of their after-hours gains recorded yesterday, closing the day up 5.62% to close at $408.01 as the company continued to ride its positive report that it had delivered more vehicles than expected. Bill.com, a recent SaaS IPO, managed gains as well, closing the day up 2.71%. It was somewhat hard to find exceptions to the selloff; most companies lost ground in the face of worse-than-expected economic data.

Every sector saw downward pressure Friday, with the exception of energy and consumer products, which saw a bit of a lift. Oil futures had one of its best days on record, after Russian President Vladimir Putin said global cuts of around 10 million barrels a day are possible.

Airlines were also hit Friday after the U.S. Department of Transportation ordered the industry to provide refunds on any flights that companies had canceled. While airline stocks recovered, they all closed in negative territory. United Airlines fell 2.28% to close at $22.88, American Airlines declined 6.8% to $9.38 and Delta Airlines dropped 0.88% to $22.48.

The pendulum will swing away from founder-friendly venture raises

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Google today announced that it will temporarily roll back the changes it recently made to how its Chrome browser handles cookies in order to ensure that sites that perform essential services like banking, online grocery, government services and healthcare won&t become inaccessible to Chrome users during the current COVID-19 pandemic.

The new SameSite rules, which the company started rolling out to a growing number of Chrome users in recent months, are meant to make it harder for sites to access cookies from third-party sites and hence track a useronline activity. These new rules are also meant to prevent cross-site request forgery attacks.

Under Googlenew guidance, developers must explicitly allow their cookies to be read by third-party sites, otherwise, the browser will prevent these third-party sites from accessing them.

Because this is a pretty major change, Google gave developers quite a bit of time to adapt their applications to it. Still, not every site is ready yet, so the Chrome team decided to halt the gradual rollout and stop enforcing these new rules for the time being.

&While most of the web ecosystem was prepared for this change, we want to ensure stability for websites providing essential services including banking, online groceries, government services and healthcare that facilitate our daily life during this time,& writes Google Chrome engineering director Justin Schuh. &As we roll back enforcement, organizations, users and sites should see no disruption.&

A Google spokesperson also told us that the team saw some breakage in sites &that would not normally be considered essential, but with COVID-19 having become more important, we made this decision in an effort to ensure stability during this time.&

The company says it plans to resume its SameSite enforcement over the summer, though the exact timing isn&t yet clear.

Google wants to phase out support for third-party cookies in Chrome within two years

Google rolls back SameSite cookie changes to keep essential online services from breaking

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Since 2016, social media companies have faced an endless barrage of bad press and public criticism for failing to anticipate how their platforms could be used for dark purposes at the scale of populations — undermining democracies around the world, say, or sowing social division and even fueling genocide.

As COVID-19 plunges the world into chaos and social isolation, those same companies may face a respite from focused criticism, particularly with the industry leveraging its extraordinary resources to pitch in with COVID-19 relief efforts as the world looks to tech upstarts, adept at cutting through red tape and fast-forwarding scientific progress in normal times, while government bureaucracies lag. But the same old problems are rearing their ugly heads just the same, even if less of us are paying attention.

On YouTube, a new report from The Guardian and watchdog group Tech Transparency Project found that a batch of videos promoting fake coronavirus cures are making the company ad dollars. The videos, which promoted unscientific methods including &home remedies, meditative music, and potentially unsafe levels of over-the-counter supplements like vitamin C& as potential treatments for the virus, ran ads from unwitting advertisers including Liberty Mutual, Quibi, Trump2020 reelection campaign and Facebook. In Facebookcase, a banner ad for the company ran on a video suggesting music that promotes &cognitive positivity by using subtle yet powerful theta waves& could ward off the virus.

In the early days of the pandemic, YouTube prohibited ads on any videos related to the coronavirus. In mid-March, as the real scope of the event became clear, the company walked that policy back, allowing some channels to run ads. On Thursday, the company expanded that policy to allow ads for any videos that adhere to the companyguidelines. One of the major tenets in those guidelines forbids the promotion of medical misinformation, including &promotion of dangerous remedies or cures.& Most of the videos in the new report were removed after being flagged by a journalist.

This example, and the many others like it, calls into question how to judge major tech platforms during these exceedingly strange times. Social media companies have been uncharacteristically transparent about the shifts the pandemic is creating within their own workflows. On a call in March, Facebook founder Mark Zuckerberg admitted that, with its army of 15,000 contract moderators sent home on paid leave, users can expect more &false positives& as the company shifts to rely more heavily on artificial intelligence to filter what belongs on the platform and what does not. The work of sorting through a platformmost unsavory content — child pornography, extreme violence, hate speech and the like — is not particularly portable, given its potential psychological and legal ramifications.

YouTube similarly warned that it will &temporarily start relying more on technology& to fill in for human reviewers, warning that the automated processes will likely mean more video removals, &including some videos that may not violate policies.& Twitter noted the same new reliance on machine learning &to take a wide range of actions on potentially abusive and manipulative content,& though the company will offer an appeals process that loops in a human reviewer. Companies offered fewer warnings about what might fall through the cracks in the interim.

What will become of moderation once things return to normal, or, more likely, settle on a new normal? Will artificial intelligence have mastered the task, obviating the need for human reviewers once and for all? (Unlikely.) Will social media companies have a fresh appreciation for the value of human efforts and bring more of those jobs in-house, where they can perform their bleak work with more of the sunny perks afforded to their full-time counterparts? Like most things examined through the nightmarish haze of the pandemic, the outcomes are hazy at best.

If the approach to holding platforms to account was already piecemeal, an uneven mix of investigative reporting, anecdotal tweets and official corporate post-mortems, the truth will be even more difficult to get at now, even as the coronavirus pandemic provides countless new deadly opportunities for price-gougers and myriad bad actors to create chaos within chaos.

We&ve seen deadly consequences already in Iran, where hundreds died after drinking industrial alcohol — an idea they got &in messages forwarded and forwarded again& amplifying a tabloid story that suggested the act could protect them from the virus. Most consequences will likely go unnoticed beyond the lives they impact and unreported due to tightened newsroom resources and perhaps even more constricted attention spans.

Much has been written about the coronavirus and the fog of war, most of it rightly focused on scientific research pressing on as the virus threatens the globe and the devastating on-the-ground reality in hospitals and health facilities overwhelmed with COVID-19 patients while life-saving supplies dwindle. But the crisis of viral misinformation — and deliberately sown disinformation — is its own fog, now intermixing with an unprecedented global crisis that has entirely upended business and relentlessly dominated the news cycle. This as the worldforemost power heads into a completely upended presidential election cycle — its first since four years ago, when an unexpected election outcome coupled with deep U.S.-centrism in tech circles revealed nefarious forces at play just under the surface of the social networks we hadn&t thought all that much about.

In the present, it will be difficult for outsiders to determine where new systems implemented during the pandemic have failed and what bad outcomes would have happened anyway. To sort those causes out, we&ll have to take a companyword for it, a risky kind of credulity that already offered mixed results in normal times. Even as we rely on them now more than ever to forge and nurture connections, the virtual portals we immerse ourselves in daily remain black boxes, inscrutable as ever. And as with so many aspects of life in these norm-shattering times, the only thing to expect is change.

The pandemic is already reshaping techmisinformation crisis

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How Homage is tackling Southeast Asiagrowing eldercare need

The worldpopulation is aging, but the needs of elderly people are still being underserved. A United Nations report found that older people make up more than one-fifth of the population in 17 countries, and by 2100, a majority of the worldpopulation, or 61%, will be aged 60 and above.

One of the most urgent needs for families is caregiving, with demand outstripping the pool of qualified providers. This means many people in their thirties and forties are now part of the &sandwich generation,& juggling jobs and child care while looking after elderly relatives. This creates both an opportunity and challenge for tech startups and investors in almost every market around the world.

In Southeast Asia, Homage is addressing the issue with a platform that takes a curated approach to pairing caregivers and families, using a combination of in-person screening and its matching engine to make the process more efficient. Currently operating in Singapore and Malaysia, the startup announced earlier this year that it will use its Series B funding to expand into five new countries in the region.

Backed by investors, including HealthXCapital, Golden Gate Ventures and EV Ventures, Homage was co-founded in 2016 by chief executive officer Gillian Tee, who grew up in Singapore and was inspired by her familyown experiences looking for caregivers. Tee says she wanted to build a platform that would make the process of matching caregivers and clients easier, and be scalable into different markets.

&Itnot the easiest space to be in, and I would say that you do need to want to be intentionally working in this space, rather than just falling into it. It goes hand in hand,& she told TechCrunch. &We found that there is a huge market opportunity, but why we&re doing it goes way beyond that.&

How Homage addresses the talent pool shortage

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